Service Operations Manager

Arby's

Arby's

Location

Horseheads, NY, 14845

Job Type

Other

Date Posted

25 May 2025

Job Summary of Service Operations Manager:

In the meat pit, our Service Operations Manager oversee the operations of our restaurants daily. They support the General Manager and Assistant Manager in achieving seamless shifts. They also assist in developing team members through training and performance improvement measures. Demonstrating exceptional customer service is crucial in nurturing customer loyalty and retention.

One of the best things about working at Arby's is the variety. You can gain experience in all aspects of restaurant operations from customer service to food preparation and cash handling. In addition, you learn valuable life skills such as time management, multitasking, and the ability to perform under pressure. We're big on training and eager to see you expand your horizons as part of our team. This doesn't limit the things you may be asked to do.

Requirements of Service Operations Manager:

  • Minimum of 1+ year in foodservice and a Serve Safe Certification is a plus (training may be provided to the right candidate to get certified)
  • Successful applicants will showcase strong communication skills and the aptitude to effectively manage numerous tasks
  • Applicants are expected to have prior experience in inventory supervision, cost management, and cash handling.

Benefits of Service Operations Manager:

  • Competitive starting wage
  • Ways for growth and elevation
  • Discounted meals

Responsibilities of Service Operations Manager:

  • The general manager's primary backing comes from the managers.
  • The responsibility of managers is to maintain the smooth operation of the entire organization.
  • This entails managing service delivery, ensuring food safety compliance, and monitoring cost containment while on shift.
  • Managers oversee a shift consisting of up to 15 workers and ensure adherence to all labor laws.

About Company:

Company Introduction The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes.Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby’s is part of the Inspire Brands family of restaurants.Arby's and its franchisees are equal opportunity employers.